VA Department for the Deaf and Hard of Hearing provides resources to navigate hearing impaired barriers. They provide outreach, interpreter and technology assistance services to the hearing impaired as well as family members, service providers and the general public.
Mission Statement
The Virginia Department for the Deaf and Hard of Hearing (VDDHH) works to reduce the communication barriers between persons who are deaf or hard of hearing and those who are hearing, including family members, service providers, and the general public.
Outreach Services:
• Training for persons who are Deaf and Hard of Hearing and their families.
• Training to businesses, caregivers, public safety officials, and professionals that serve persons who have a hearing loss.
• Information and training about local services including where to find sign language classes, support services, and the technical equipment needed to aid persons who are Deaf or Hard of Hearing with their communication needs.
• Community education through information tables at local events, speaking to civic organizations, attending support group meetings, and working one on one with consumers who need training to use the equipment to meet their needs.
• Workshops on a variety of subjects:
o Coping with hearing loss
o Hearing Aids
o Hearing loss prevention
o Emergency Preparedness
o Sensitivity training for Emergency and Law Enforcement Personnel
o Technology and assistive listening devices
o Video Relay Services and VideoPhones
o TTY training for businesses and individuals
o Virginia relay
o Using an interpreter effectively
o Increasing Sign language skills
o Cochlear Implant Information
Interpreter Services:
The interpreter services program includes a Directory of Qualified Interpreters and Interpreter Services Coordination. The Directory is mandated by Virginia Code. The Directory includes contact information for interpreters in Virginia who meet the Code definition of a qualified interpreter. VDDHH disseminates the Directory to consumers and service providers to assist in securing qualified interpreters for various assignments. A hard copy of this Directory can be obtained by contacting the agency at our e-mail address appearing below.
Technology Assistance Services:
The Technology Assistance Program (TAP) provides adaptive telecommunication equipment to qualified applicants whose hearing loss or disabilities prevent them from using a standard telephone. Applicants must be a resident of Virginia and meet current financial guidelines.
Virginia Relay is a federally-mandated telecommunications relay service for persons who are deaf, hard of hearing, Deafblind, or speech disabled. It allows these individuals to use specialized telecommunication devices or features to communicate with standard telephone users. There is no cost associated with the service with the exception of long-distance charges.
Getting there:
Virginia Department for the Deaf and Hearing Impaired
1602 Rolling Hills Drive, Suite 203
Richmond, VA 23229
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